CUE CLUB MEMBERSHIP TERMS & CONDITIONS

We know it’s a complete and utter pain having all these boring Terms & Conditions in place, but it does ensure that every member of “The Cue Club” has a great experience each and every time they visit.

  • All new members to be must come to “The Cue Club” to complete their registration – The following information must be provided, Name, Address, Phone number, Email and photo ID (in a form of Passport/Driving License etc) to be able to complete the membership application – A photo of you will be taken at the point of membership – this should take no longer than a few minutes once completed you are ready to go and play.
  • Membership is non-transferable and only can be used by the named member.
  • Membership is to be renewed every 12 months.
  • Lost Membership cards are charged at £10 for a reissue.
  • Members must inform “The Cue Club” at the first available opportunity of any change of personal details – this can be done in person at “The Cue Club” via e-mail at hello@cueclubcoventry.com or via “The Cue club” app.
  • If your membership has expired, you will be required to obtain membership renewal before the using of the tables or any other cue club facilities.
  • If the Member has opted for the standing order renewal – it is the responsibility of the member to cancel the standing order if they no longer require entry into “The Cue Club” after the 12-month subscription has lapsed.
  • Members may bring guests and children to “The Cue Club”. The member is responsible for their guests – “The Cue Club” reserve the right to forbid entry of any guests – a guest fee will be payable.
  • Once “The Cue Club” is at its maximum members, no more members can be allowed to join – until membership slots become available.
  • We ask that Honesty is always the best policy when it comes to accidental damage to the equipment or surroundings of “The Cue Club” please inform the staff immediately so that the damaged can be rectified as soon as possible.
  • “The Cue Club” Management and staff reserve the right to ask any members and their guests to leave the club if they believe that the club rules are not being adhered to  – “The Cue Club” also reserves the right to ban any member or guest of the member,  if they are seen to be anti-social in any way to the staff, other members, customers or causing intentional damage to property of “The Cue Club” or its surrounding neighbours  – The banning from “The Cue Club” will also be made official after the incident by way of an official letter/email which will also inform of the loss of membership – In which the said member will have the right to reply – No reimbursement of membership costs will be paid back in the event of the  Loss of membership.
  • The Tables are only to be use be members and their guests – A person under the age of 16 needs to be accompanied by an adult.
  • The purchase and supply of alcohol within “The Cue Club” is in accordance with the permitted hours laid out by its premises license and the licensing objectives – For the prevention of crime and disorder, public safety, prevention of public nuisance and the protection of children from harm.
  • No entry is allowed into “The Cue Club” one hour before closing.
  • Alcohol may not be sold or consumed on the premises by any person under the age of 18 proof of ID maybe required and “The Cue Club” have the right to refuse anyone who does not produce this ID. “The Cue Club” operates a “Challenge 25” policy – Acceptable proof of ID are – A Valid Passport, A valid Driver’s Licence, A PASS from the Proof of Age Standards Scheme, A British military ID card, A National Identity Card.
  • “The Cue Clue” has a gambling and protection of vulnerable Policy – To ensure that no person, under no circumstances under the age of 18 are permitted to use the gaming machines.
  • “The Cue Club” ask that all members respect the rights of others to ensure that the community feel is always kept within “The Cue Club” making all members and their guests feel welcome at all times – we would ask that consideration is also taken into account outside of “The Cue Club” or on platforms like social media that could result in detrimental effect to the members or the Club.
  • We would ask that all members coming to and from the Club – be respectful of the residential surrounding area outside of “The Cue Club” allowing the residents of the area to enjoy a peaceful environment in which they live – this includes only drinking within the Grounds of “The Cue Club”. Ensuring leaving the premises quietly, with no purchased drinks.
  • If driving we asked that all members keep to the 5mph speed limited on the private road and car park ensuring the safety of customer and residents within the local area.
  • Smoking and the use of vapes is only permitted within the outside smoking area.
  • Only food and drink purchased from the bar maybe consumed on the premises.
  • We have a Zero tolerance policy to all drugs and weapons any members found in possession of such items will with immediate effect lose their club membership.
  • “The Cue Club” is committed to ensure our venue, staff and customers enjoy “The Cue Club” surroundings, safety and free from harm and we operate a “customer search policy” – This is to be carried out by a staff member if they feel it to be necessary – for the prevention of the zero drugs and weapon policy or the prevention of theft or harm.
  • Any vehicles left over night will not be able to be collected at any other time apart from within the stated opening hours.
  • “The Cue Club” cannot be held responsible for private property whilst on the premises – All lost property will be held for a period of 6 months – Please contact “The Cue Club” on 024 7509 7941 immediately if an item has been lost.
  • “The Cue Club” reserve the right to close the premises for Private events.
  • As a member of “The Cue Club” you are agreeing that you are aware that the use of CCTV, live streaming and photographs are allowed and monitored and can be used within all media platforms.
  • Wheelchair / Disabled access for Snooker – Due to no space being available for an access lift to the “The Cue Club Coventry” 1st floor snooker tables. We are unable to offer snooker to wheelchair or persons who are not able to climb stairs. We can offer cue sports in the form of Pool Tables to the ground floor. However, if snooker is required, we have an arrangement in place where accessible snooker is available at “The Atack” Snooker Club, Regent Street in Nuneaton.
  • In the event of the fire alarm going off all customers must evacuate the building immediately using the fire exits of either the main front door, Pool Room fire exit push doors or snooker room fire exit push door at the bottom of the stairs – we would ask all customers to go directly to “The Cue Club” car park so that all customers can be accounted for.
  • “The Cue Club (Coventry)” Statement Policy – From Holly Fletcher  & Adam Ashley – “The Cue Club (Coventry) Limited – Company Directors

Our aim is to bring cue sports along with other club and league games back to Coventry – We aim to provide high quality pool and snooker tables & Dart Boards along with other club games for our members – providing value for money on table costs, drinks and food and we aim to provide a welcoming and friendly atmosphere for all our members and their guests – We will always aim to have good communication with each Cue Club member – so if you feel we could include something more at the Cue Club or you feel not happy with something – please do not hesitate in e-mailing holly@cueclubcoventry.com

So for all of you that are Potty about pool, Smitten about snooker, Dotty about darts and pokerfaced about poker – It’s time to get ready and let the fun games begin. Welcome!